- A burst or actively leaking pipe
- A blocked drain or toilet that's overflowing
- No hot water with a leaking or failed water heater
- A flooding bathroom, kitchen, or utility room
- A stuck shut-off valve during an active leak
While you wait for us
If you can safely reach it, shut off the main water valve to stop the flooding from getting worse, and switch off any electrical points near standing water. Our dispatcher will talk you through what's safe to do based on what you describe on the call.
What to expect
We give you a realistic arrival window when you call, not a vague “sometime today.” Every emergency callout includes a free quote before any repair work starts.